Skip to main content

Our Process

Setting Up Your New Phone System

When you reach out to us, our process begins with a seamless and customer-centric approach. Here’s an expanded overview of the steps we take to ensure a smooth transition to your new phone system:

Initial Contact

Contact us via phone or email, and our dedicated team will promptly respond to your inquiry. We’ll gather some basic information about your business requirements, such as the number of users, specific features needed, and any unique considerations.

Free On-Site Survey

We believe in providing personalized solutions tailored to your business. To understand your specific needs and assess your current infrastructure, we’ll schedule a free on-site survey. Our experienced technicians will visit your premises, evaluate your communication setup, and discuss your goals in-depth.

Collection of Phone Bill

During the on-site survey, we’ll also collect a copy of your current phone bill. This allows us to analyze your usage patterns, identify cost-saving opportunities, and design a proposal that aligns with your budget and objectives.

Proposal Generation

Utilizing the information gathered during the survey and analysis, our team will swiftly generate a comprehensive proposal for your project. This proposal will outline the recommended phone system, including hardware, software, and any additional services required.

Smooth Number Transfer

If you decide to proceed with our proposal, we’ll handle the seamless transfer of your existing phone numbers to our system. Our experts ensure a zero downtime transition, minimizing any disruptions to your business communication.

Customized Experience

We understand that each business is unique. That’s why we work closely with you to customize the phone system to your specific needs. From call routing configurations to voicemail settings and advanced features, we ensure the system is tailored to optimize your business communication.

Tailored Branding

We believe in showcasing your brand identity. As part of our service, we offer the option to brand the phones with your logo, providing a professional and cohesive look throughout your office.

Delivery, Installation, and Training

Once the system is customized, our skilled technicians will deliver and install the equipment at your location. They’ll meticulously set up the hardware, configure the software, and ensure everything is seamlessly integrated with your network. To empower you and your team, we also provide comprehensive training on how to effectively utilize the new phone system.

With the installation and training completed, it’s time to enjoy your new phone system. Experience the enhanced functionality, improved efficiency, and superior call quality that our solutions bring to your business.

At Modern Telephone Company, we strive to deliver a smooth and hassle-free process from the initial contact to the successful implementation of your new phone system. Our dedicated team is committed to providing exceptional service, customized solutions, and ongoing support to ensure your utmost satisfaction.

Contact us today at 559-745-2255 to embark on the journey towards a more efficient and effective communication infrastructure.

Let us show you what you're missing.

Contact us for a free assessment

Get Started